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Habeas Customer Services

Habeas supports email reputation management services that enhance the performance and certainty of volume senders' email operations and improves the reliability, safety and financial performance of online businesses. Contact Habeas Customer Services for help with Habeas Audit, Habeas SafeList, Habeas Email Monitor and Habeas SenderIndex if you have questions about how to improve your email reputation and stay off spam blacklists.


Habeas Knowledge Base

The Habeas Knowledge Base contains frequently asked questions and is the ideal place to start if you have questions or are experiencing problems. Go to the Knowledge Base


Standard, Premium and Advisory Services

Habeas offers three levels of customer services - Standard, Premium and Advisory Services - so you receive all the services you need and only the services you need. Both Standard and Premium Service levels are available to Habeas SafeList and Email Monitor customers. Habeas Advisory Services are available to any Habeas customer.

Habeas Advisory Services provide flexible professional services that assist organizations in managing all aspects of your email reputation. We can help you address business and technology problems such as legacy email and web operations issues, regulatory noncompliance, hardware configurations, reassigned IP addresses, email abuse by colleagues or partners, user-experience expectations, opt-in practices, poor email list management and changes in privacy policies. With Habeas Advisory Services, you'll be ready for ever-changing industry standards, legal compliance and market requirements, and you'll avoid being placed on email blacklists that can alienate customers and negatively affect your online business reputation, performance and revenue.  Learn More


Support Hours

Habeas Customer Services standard hours are: 6:00am to 5:00pm PST Mon.-Fri.


To Contact Habeas Customer Services

Email: support@habeas.com
Phone: +1 (650) 694-3397


For ISP Blocking Issues

Email: blocked@habeas.com


Give Feedback on Habeas Certified Senders

www.habeas.com/feedback

Habeas Acquired By Return Path.