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Habeas » en-US » Support » Knowledge Base » Delivery Monitor » How do I use Delivery Monitor? » 
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How do I use Delivery Monitor?

The detailed view of Delivery Monitor provides a number of options for receiving campaign results.  Below the secondary navigation bar on the left side of the screen is a drop-down menu adjacent to the legend Report By:.  The drop-down menu defaults to subject, but Delivery Monitor results also may be sorted by campaign ID, from, IP address, or ISP.

To the right of the Report By: drop-down menu are two fields for specifying a date range.  Please note that dates may not be entered directly; instead, click on the calendar icons to the right of the date fields and select the desired dates.  Click the button labeled Search in order to initiate the search.

The search results are displayed in a series of columns, with the first column on the left being the foundation selected in the Report By: drop-down menu.  The next column is labeled Performance and presents a color-coded bar which reflects the percentage of messages that arrived in the seed mailboxes.  Green indicates successful delivery to the inbox, yellow indicates delivery to the junk folder, and red indicates missing messages, that is, messages which never arrived in the seed mailboxes.  Hovering the cursor over the Performance bar causes a pop-up to appear which contains summary numerical information about the campaign, e.g., the number and percentage of missing messages.

Columns to the right of the Performance bar include Inbox, Bulk, Missed, Dup, Seeds, Interval, First and Feedback.  The Inbox, Bulk and Missed columns indicate the final destination of messages sent to the seed mailboxes.  These results may be expressed either as a percentage or an absolute number of messages for a particular campaign.  Whether results are expressed as a percentage or an absolute number is determined by the selected radio button to the right of the legend "Values shown as:".

The Dup column indicates if duplicates of the same message were received at a seed mailbox.  The Seeds column indicates the number of seed mailboxes to which messages were sent.  The Interval column indicates the time which elapsed between receipt of the first message in the seed mailbox and delivery of the last message to the seed mailbox at that provider.  The First column indicates the time when the first delivery to a seed mailbox was detected.  The Feedback column indicates the aggregate number of feedback reports received by Habeas as a result of the campaign.

The columns in Delivery Monitor may be rearranged to suit the user's preferences.  Click the heading at the top of the column to be moved and keep the cursor pressed.  Then drag the column to the new location.  A vertical blue bar will appear to show where the column will be inserted.  Please note that these changes are not persistent, and the default settings will be applied when the user next opens the application.

Searches can be refined even further by using filters.  Click the button labeled Show Filters in order to utilize the filters.  Available filters are Subject, Campaign, From and ISP.  Each filter is a drop-down menu.  Click on the drop-down menu and select the desired filtering criteria.  Please note that only available options are displayed in the drop-down menu, and the drop-down menu is grayed-out if no options are available in that category.  Please also note that only one selection may be made within a particular category of filters.



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